How to reach Shilling Desk
Mail to Shilling Desk goes to one inbox, read by the people who write the pages.
Updated Sep 2026 · how we rate brokers
What we cannot help with
We are not a broker and we are not the Capital Markets Authority of Uganda. We cannot see your trading account, move your money, reset a password, release a withdrawal or intervene in a dispute. Nobody writing to this address has access to any of that.
If your money is with a firm, your broker's own support is the first step and the CMA Uganda is the second. If a firm is not on the CMA Uganda register, the regulator has no power to help you either, which is the whole reason this site exists.
We do not give advice
We will not tell you what to buy, when to buy it, how much to risk or which broker to open an account with. That is advice, it is regulated in Uganda, and we are not licensed to give it. Mail asking for it gets a polite no.
What we will do is explain how something on this site was worked out, point at the public source behind a claim, or fix a page that reads as though it were advice.
Business and partner mail
Advertising, link placement and content partnerships: the answer is no, and the same address takes it. This site carries one commercial relationship, disclosed on every page that uses it, and does not sell placement in anything that looks editorial.
Press and researchers are welcome. Tell us what you are working on and what you need.
Write to us
The address is contact@shillingdesk.com. We read everything and answer most mail within 48 hours. Writing to us costs nothing and creates no account: we have no login, no newsletter and no customer records.
Please put the page address in the subject line if your message is about a specific page. It is the fastest way to get the right person reading it.
Corrections
A correction is the most useful mail we get. If a figure, a licence number or a date on this site is wrong, tell us what it should be and where you checked it - the CMA Uganda register, the broker's own terms, a regulator's notice.
We correct the page and say on it that it was corrected, with the date. We do not quietly edit a number and leave the page looking as though it always said that.